If Elgato 4K Capture Utility is capturing a 4K60 signal from Elgato Game Capture 4K60 Pro MK.2, while in OBS Studio the Elgato Game Capture 4K60 Pro MK.2 is set to output 1080p60, the signal going to Elgato 4K Capture Utility is not affected. Resolution and frame rate controls are independent in each software accessing the capture card. That means if the Elgato Game Capture HD60 Pro is capturing a 1080p60 signal, 1080p60 video is going to be sent to the Elgato 4K Capture Utility, OBS Studio and Skype. The Elgato Capture Device will send the same video signal to all apps. General Usage Information about Multi App Support
Multi App support is a feature on Windows 10 only.Įlgato Capture Devices with Multi App support: Multi App Support is a special feature of certain Elgato Capture Devices whereby the capture device can be used in multiple separate applications at the same time.įor example, the Game Capture HD60 Pro can be used to capture in Elgato 4K Capture Utility to capture a clean recording at high bit rate, while also used to stream with in OBS Studio at a lower resolution and low bit rate with overlays, while also being used in Zoom for video chat.
If none of the above method works, you can perform System Restore based on a previously created restore point and revert it to a previous state.Traditionally video devices can only be accessed by one program at a time. Or, you may also reset the app that’s showing the message, uninstall the app, or any software updates.
If there’s a recent update available, then complete the update process for the application and you should now be able to use the camera for that specific application.Īlternatively, you can also disable any 3rd party antivirus software on your PC, because these antivirus software may be one of the reasons why you are seeing the “ Your webcam is currently being used by another application” error. You can also go to Microsoft Store and check if there are any updates available for the application. Now, go back to the application and check if the “ Your webcam is currently being used by another application” error is gone. Step 4: Select the radio button next to Turn on Windows Defender Firewall (not recommended) under both Private network settings and Public network settings. Step 3: It opens the Windows Defender Firewall page in Control Panel.Ĭlick on Turn Windows Defender Firewall on or off option on the left. Step 2: In the Run command window, type firewall.cpl in the search box and hit Enter. Step 1: Press the Win + R hokey on your keyboard to open the Run command. Step 4: Left-click on the result to open the Store. Step 3: Now, go to the Windows search bar and type Microsoft Store. Step 2: Now, in the prompt that appears, press the Uninstall button again to confirm. Select Uninstall from the right-click menu. Step 1: Type the app name (for example, Skype) in the Windows search bar and right-click on the result. Method 3: Uninstall the Problematic Windows Appįor instance, if you have a problem using the Skype camera, here’s how you can deal with the issue: If no issues found, you will see a message saying that no changes were necessary. Then restart your PC and and try the camera for the website or the application and it should work. If any issues found it will automatically repair the error on the spot. Step 6: Mow, wait for the troubleshooter to detect any issues. Step 5: In the next window, under the Find and fix other problems section, select the type of troubleshooting and click on Run the troubleshooter.
Step 4: Now, go to the right side of the window, scroll down and and click on Additional troubleshooters.